Feb 152010
In advance of getting a new iPhone in June/July when they’re released, I’m starting to look around at alternatives to Vodafone. Sure, they have visual voicemail, but they also have one of the crappiest networks I’ve ever been with and customer service that rates in the lowest 5% I’ve ever encountered.
As per usual in Australia costs for mobile phone plans are presented in a way that attracts high “suck points”. This one from Optus though takes the cake. They’ve become so complex that the people who design the contracts at Optus clearly don’t have sufficient degrees to understand them:

Hmmm, so I can pay an extra $20 a month to get less? Get real!
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Hey, I’m looking at getting a 4 as well – but word of warning, do NOT go with Optus – just don’t do it.
They have OK plans currently but the reception, even in the center of what should be one of their best areas, is awful. Internet is SO slow.
I know that Telstra is more expensive but it is currently the only network in this country to offer truly great access.
If you read macrumors or whirlpool forums you’ll see what I mean.
Interesting; I’ve only recently (in the last few days) been considering Optus, primarily because I’m told Optus reception on the Central Coast is excellent, and it covers the rural areas I go to as well, and obviously they have better pricing plans than Telstra. My other issue is that Optus apparently lets you unlock your phone for free once you’ve used it – Vodafone still want to charge me $100 even after my contract is over, and I don’t know what Telstra would charge…
I’ll keep it in mind though – some of the reasons I’d been considering Optus I’ve realised are no longer relevant, so Telstra could still be a contender.